How do I make a department taxable?
Models: 110cx, 115cx, 130cx, 225cx, 325cx, 425cx:
Program Department 1 as taxable item. To do this, type the numeric keys [0][0][1],
press [CHECK], type [1][0][0] and finalize by pressing the [Department 1] key.
Repeat this procedure for all departments you wish to tax.
Models: 585cx, 587cx:
Using the gray numeric keys press (00001), press [SUBTOTAL/W/TAX],
enter the (PRICE)*, press a [DEPARTMENT] key, enter a Department
Description using the alpha keyboard (Department Keys) or the Alpha
Numeric Code Chart if needed, then press [CHECK]**. Repeat this step
for each department you wish to tax. Then press the [AMT TEND/TOTAL] key.
* Enter a pre-set price or "0" if no pre-set price is desired.
** If you do not wish to enter a description at this
time, after pressing the [DEPARTMENT] key, press the [AMT TEND/TOTAL] key.
To program a description at a later
time, refer to the procedure on page 29 of your owner’s manual.
Q: If error tone sounds during programming:
- Be sure to complete any sale pending in the register mode.
Turn manager key to "REG" position & press (AMT/TEND/TOTAL)
KEY.
- In "PRG" position, press (AMT/TEND/TOTAL) KEY.
- If you have a Manager Password programmed in, in "PRG"
position, type in the Manager’s code and press the clerk key.
Q: If error sounds in the register position, when ringing up a
sale:
- Do not use a decimal point when ringing up a sale.
- If Clerk ID # ‘s have been programmed, be sure to enter the
clerk ID# and press the clerk key.
- Turn manager’s key (M) to "PRG" program position and press
(AMT/TEND/TOTAL) to complete any pending programming step.
Q: If error tone sounds when taking a "Z" reading:
- If a manager Password is programmed, In the "Z" position, type
in your password press clerk.
- Be sure to complete any sale pending in the register mode;
turn manager key to the "REG" position and press (AMT/TEND/TOTAL)
key.
- You may have activated the training mode feature. Turn the
manager key to the "X" position. (If a manager password is used,
be sure to enter it now and press the clerk key). Type in your
training password press the "CHG" key, to get out of the training
mode, return to the "Z" position and run your report.
- If you cannot clear your error tone or your register continues
to malfunction perform a Half System Clear. Turn manager key to
the "PRG" position; unplug your machine for 10 seconds re-plug
check to see if unit is working. If it does not work follow
directions for a full clear. NOTE: when performing this procedure
you will lose all programming plus your transaction totals. Turn
manager key to the "PRG" position, unplug machine while holding
down clear key plug unit back in. (On the 580 make sure you remove
(1) battery before plugging your unit back in. Note the following
common problems a Full System clear might rectify.
Q: Does not program properly:
Register shuts down
(could indicate a fuse blew).
Simply acts up.
If problem still
continues contact a local Service Center by calling toll free
1-888-261-3888.
Contact a local authorized Service Center
directly if:
Printer keeps running when machine is turned
off.
Paper jams will display "EE" or "PE" or will give constant
tone.
Coins fall in the printer-causing machine to shut
down.
No light on display possibly a fuse blew.
Machine
appears to have no power and your outlet has been
checked.
When clearing the Grand Total make sure you take a
"Z" reading first, otherwise, the procedure will not work.
If
register loses any of its programming at any time simply
re-program.
Q: If you lose the programming each night:
Check to make sure that your machine is
turned to the off position each
night
When did you last replace your
batteries?
Alpha 580 use 3 "AA" batteries
and must be replaced every 6 months to a
year.
Alpha 9170 batteries are internal
and should be replaced every 4 years by an Authorized Service
Center.
Training mode feature: once the training mode is activated make
sure you turn the key back to the "REG" position to practice. Any
sales run in the training mode will not show in your
totals.